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From your account you can start a new order, manage existing orders or update your account information.
Additional Resources
How to Order Online
Policies
Welcome to Comet Catering by Chartwells! Our mission is to provide you with exceptional quality, exceptional service and a creative cutting-edge culinary experience. .
To ensure optimal selection and the best possible service we kindly ask that events be booked at least five business days in advance. We understand events arise unexpectedly and we will do our best to accommodate your needs.
To ensure optimal selection and the best possible service we kindly ask that events be booked at least 5 business days in advance. We understand events arise unexpectedly and we will do our best to accommodate your needs. Late orders will be accommodated to the best of our abilities on a case by case basis including rush charges as follows: 96-72 business hours prior $25, less than 48 Business Hours prior $50, and less than 24 hours may be subject to $75. We will do our best to accommodate requests less than 48 business hours, however substitutions may be necessary.
Cancellation, we kindly request that cancellations be made 3 business days prior to the event date. Cancellations made less than 1 business day prior to the event date will be billed 50% of the total bill.
All disposable service ware will be furnished with all items purchased. Some exceptions apply to orders being picked up. We provide high quality disposable plastic ware. All events requesting china will incur a charge of $2.39 per person.
Food safety and sanitation is a top priority for us. Any unused food remains property of Chartwell's catering and can't be removed from an event in accordance with state health regulations.
A form of payment (account number/ credit card) is requested three business days prior to the event date.
Please reserve all non-food related equipment by contacting Conference Services at 269.749.7197. This will include room reservation, set and room configuration, audio visual and other general information.
Events are billed in 4 hour increments. Events exceeding the 4 hour limit will be subject to additional service fees This is to include an hour for set up, two hours of event run time, and one hour for break down.
